Many times, folks change jobs, lose an email account or find out they’ve been hacked and need to change email accounts.
When this happens, you risk losing access to your social media accounts. If you’ve lost access to your primary email account, that being the one you most likely used to set up or establish you’re LinkedIn profile, you won’t be able to reset passwords, retrieve passwords or get help if you loose access to your LinkedIn password.
What do you do to fix your issue if you can’t get into LinkedIn at all?
There is a mechanism. This kind of thing happens and LinkedIn knows it.
This is the primary path to take:
If you’ve haven’t been able to recover your password using the options above or don’t have another email associated with your account we can help by verifying your identity. To do this, we use a technology that scans your government-issued ID so that we can help get you back into your account as quickly and securely as possible.
To get started you’ll need:
A smartphone or computer with a webcam
Your driver license, state-issued ID card, or passport
An email address where we can reach you
Once you begin the identity verification process, you’ll be asked to take a photo of your ID with your smartphone or webcam. Follow the onscreen instructions. Once you’re finished, we’ll process your information and be in contact to assist you further.