Wahaca Sees Success with Flypay Pilot

By Tim Maytom

Flypay - Wahaca

Mexican restaurant chain Wahaca has recorded high adoption figures following a trial of a new enhanced version of mobile payment system Flypay‘s technology, with 35 per cent of card transactions carried out through its app.

The pilot scheme, run at the chain’s Waterloo branch, enabled customers to pay via the brand’s app using just their table number as an identifier. Previous versions of Flypay have used QR codes on tables, which are still in place at other branches of Wahaca.

The use of the table number makes for a more seamless paying experience, with waitstaff writing the table number of the paper menus as part of their introduction. During the pilot, 18 per cent of total net spend in site was taken via the app, demonstrating the growing demand from customers to pay via mobile.

“As a business, we continually look at how we can make life simpler for operators, whilst also looking to greatly enhance the experience for their customers,” said Tom Weaver, CEO of Flypay. “The key is ensuring customers do not need to flag down their waiter to give them information; rather the customer already has what they need to retrieve the bill. QR codes were …read more

Source:: Mobile App News